Patient Information
Before you Visit
Determine Your Eligibility
Before receiving services with the Eastern Colorado Healthcare System, you should first determine your eligibility.
Schedule an Appointment
Eligible veterans should contact the nearest Eastern Colorado Healthcare System facility to schedule an appointment with a primary care provider.
Change or Cancel an Appointment
If you have an existing appointment and cannot keep it, let us help you change it. This way, we will be able to see another veteran during that time period.
During Your Stay or Care
Advance Directives
There may come a time when you are unable to decide or tell us what you want. You have the opportunity now to make some decisions ahead of time.
Patient Education
We want to assist you in learning more about your condition, how to live a healthy lifestyle, and ways to self-manage your own health.
Customer Service
A number of programs have been established to assist you in the event you have a concern or complaint.
After Your Visit
Discharge Process
Now that you've been a patient, you may have some concerns after you leave. Let us help you on the path to recovery.
Billing and Insurance
You may be billed for a number of copayments as a result of your stay or appointment. We can also file claims with your insurance.
Release of Information
The Release of Information Office processes requests for medical records and assists providers with completing forms for patients.
