VA Eastern Colorado Health Care System
Coronavirus Update: Visitor Restrictions in Place
All VA medical facilities have implemented screening measures for COVID-19. This protocol will be in place until further notice. Please arrive 30 minutes early for your appointment and please come alone unless you need assistance from a direct caregiver and/or it is medically necessary. We are not allowing any visitors at this time at any Eastern Colorado Health Care System site of care. Exceptions will be made on a case-by-case basis for humanitarian reasons.
Please note: Our Business Center is closed for in-person services. Click here for instructions to access the following benefits for instructions to access the following benefits: Beneficiary Travel, Release of Information, Replacement of Veterans Health Identification Card (VHIC) and Enrollment, Demographic and Financial Updates. Updated: March 26. Coronavirus Information and Updates.
Visiting hours are based on the needs of the patient, and visitors are encouraged to discuss any special visiting needs with the unit's head nurse. Whenever possible and medically appropriate, the nurse will coordinate special visiting arrangements to meet patient and family needs. Visiting hours are generally unrestricted unless curtailed by patient care concerns.
If you are unable to visit a patient personally, you may call the patient or send a card or gift.
Number of Visitors
The number of visitors and the time allowed with patient will be at the Nursing staff's discretion.
Food and Beverages
Visitors may not bring food or beverages to patients without authorization from unit physicians or nurses.
Minor Children Under 15 Years of Age
Children under 15 are not allowed in the patient care areas (wards and treatment rooms) unless a responsible adult accompanies them. Unless otherwise specified by a physician or charge nurse, inpatients may visit with younger children in the waiting rooms provided by the elevator lobbies.
Members of the clergy are welcome to visit patients who are members of their particular religious group at any time at the discretion of the unit physicians or nurses.
Physicians, in collaboration with the patient's primary nurse and Nurse Manager have the authority to grant permission to allow visitors to remain on inpatient nursing units and waiting rooms outside routine visiting hours when visiting inpatients with special needs.
VA General Visitation Policy
The medical center respects the patient's right to make decisions about his or her care, treatment and services, and to involve the patient's family in care, treatment, and services decisions to the extent permitted by the patient or surrogate decision-maker. "Family" is defined as a group of two or more persons united by blood, or adoptive, martial, domestic partnership, or other legal ties. The family may also be a person or persons not legally related to the individual (such as significant other, friend or caregiver) whom the individual considers to be family. A family member may be the surrogate decision-maker, as defined in VHA Handbook 1004.02, if authorized to make care decisions for the individual, should he or she lose decision-making capacity or choose to delegate decision making to another. The medical center allows a family member, friend or other individual to be present with the patient for emotional support during the course of stay. The medical center allows for the presence of a support individual of the patient's choice, unless the individual's presence infringes on other's rights or safety, or is medically or therapeutically contraindicated. The individual may or may not be the patient's surrogate decision-maker or legally authorized representative. The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.